Q: How long does it take to create a custom design?
A: This greatly depends on how quickly you provide us with feedback, but the average time is about a week.
Q: Does the Master Package include Flash?
A: Flash can be added for a small additional fee.
Q: Why is the Master Package so cheap?
A: We have the right technology, the experience and the economies of scale that allow us to offer a very high-quality service at a very competitive price. Big Santo powers over 100,000 web sites and several hundred design agencies have chosen to use our technology to build sites for their clients.
Q: When can I cancel my service?
A: You can cancel your Master Package service after one year. If you cancel before that, we will have to bill you for the remaining payments, as the price for the custom design and provided up-front services is distributed between the 12 monthly payments.
Q: When can I change my plan?
A: After one year you can change your plan.
Q: Can I take my design and host it someplace else?A:
Yes, but you won't be able to utilize our Content Management System to make changes to your site, as it is a hosted application, pretty much the same way as Gmail and Facebook.